BuyDaEarf support

Supported product

BuyDaEarf supports the current public iPhone release on iOS 17 or later. The app does not provide native iPad, Mac, Android, or web versions.

Getting help

1. Update to the newest App Store version.
2. Note the app version shown in Settings.
3. For import problems, include the file extension and exact on-screen error. Do not send a deck containing private or copyrighted material you cannot share.
4. For iCloud sync, confirm the device is signed in to iCloud and has a working network connection, then tap Sync Now in Settings.

Email max+bde@harley.gg for support. Do not include private deck content unless it is necessary and you have the right to share it.

Data and recovery boundaries

Decks remain stored on the device and are usable offline. When iCloud is available, BuyDaEarf also syncs through the user’s private CloudKit database. BuyDaEarf does not create a separate app account.

Erase All Data permanently removes decks, cards, media, and review history from the app. Do not use it as a troubleshooting step unless you intend to delete the library. Maintain original copies of important imported decks.

Response policy

Support requests are normally acknowledged within five business days. Security and privacy reports are prioritized.